Our platform is an AI derivative product service provider. Its purpose is to help people conveniently use the AI tools of major platforms to improve development efficiency. However, the ownership of all products still belongs to the major platforms, so please use them in a regulated manner.
After-sales consultation:
If you have any after-sales problems with the product, you can contact the customer service staff on our official website for help and support.
The customer service of this platform is online 24 hours a day. If there are a large number of people, the reply may be delayed.
During the Singapore holidays, our Chinese customer service and English customer service will also stop responding until the holiday is over.
After-sales treatment:
The purpose of this platform is to serve people, so we insist on being customer-centered. Under normal circumstances, if there are product quality problems, refunds and replacements can be accepted within 7 days.
However, if there are force majeure reasons, such as official account ban, product problems caused by personal misuse, etc., these are not within the controllable scope of this platform, so it may not be handled.
But if you are our long-term customer, we are very willing to help you try to unblock it with the official, or provide you with remedial measures such as repurchase discounts!
This platform insists on providing customers with high-quality products through formal channels. Our product stability rate reaches 99%. Generally, there is no need to worry about the occurrence of the above situation if it is used normally!
Pricing issues:
Example: Midjourney 30 USD membership subscription - fee calculation: MJ officially charges 30 USD/month (249HKD) + recharge card handling fee (50 HKD) + service fee charged by this platform (20 HKD) + tax and other handling fees (80) = 399 HKD, sometimes the price will be adjusted due to fluctuations in the official/charging process, which is normal.
Our products are priced based on normal market conditions, and API products are also priced based on market conditions and costs. Sometimes price fluctuations are normal market conditions. All products on this platform only earn 5% or less profit.